Your renters text. Now your desk does too.
Two-way texting from your business number, tied to the renter, the rig and the trip. Missed-call text back, trip links, reminders and review requests, all in the same thread.
Billed by use · added to your monthly bill · no bundles to buy
The texts that keep a rental running smoothly.
Renters answer texts faster than email and faster than voicemail. Each one below is tied to the renter and the trip, so anyone on your team can pick up the thread.
Missed-call text back
A text within a minute of every missed call. See what missed calls cost you.
The trip link
One link with dates, total, deposit and the rental agreement to sign.
Pickup reminders
Time, place and what to bring, plus the orientation they are about to get.
On-the-road help
A photo from the renter beats a vague phone call. See the mid-trip breakdown playbook.
Return and turnover
Return time confirmed, so the turnover is ready before the next pickup.
Review requests
Sent when the rig comes home. Read how to get a review after every trip.
You pay for the texts you send, and nothing else.
Texting is billed by use and added to your monthly RV Shop Desk bill at twice what the carrier charges us. There is no bundle to guess at and no minimum. Your plan covers everything else, including the rental desk, website and marketing, and basic repair.
- Two-way threads per renter and trip
- Replies STOP and HELP handled for you
- Consent handled as our privacy policy describes
Guides that lean on texting
What Missed Calls Cost an RV Rental Business, and How to Text Back
Every unanswered call in booking season is a renter deciding whether to wait for you or call the next fleet. Put a rough number on that leak from your own call log, then plug most of it with an automatic text sent within seconds.
The 30-Minute Renter Orientation That Prevents 2 a.m. Calls
Most late-night renter calls are about things you could have shown them at pickup. Run a hands-on, 30-minute orientation that covers power, water, tanks, propane, slides and driving, and ends with how to reach you.
How to Get a Review After Every RV Trip
Ask in person at return, then text a direct review link the same day and one reminder a few days later. Most renters who had a good trip will leave a review when you ask at the right moment and make it take thirty seconds.
When a Rental RV Breaks Down Mid-Trip: A Playbook
Put safety first, sort the problem into a triage bucket, then choose between a repair, a swap or ending the trip with the renter. Settle refunds in writing the same day. How you handle the first hour decides whether you lose a customer or earn a loyal one.
Running the Booking Calendar: Buffers, Minimum Nights and Holds
Set firm rules for turnover buffers, minimum nights, holds and maintenance blocks, and keep every booking on one master calendar. Those few rules stop double bookings and protect the profit in each trip.
Texting questions.
How is texting billed?
By use. The texts you send are added to your monthly bill at twice what the carrier charges us. There are no bundles to buy.
What is missed-call text back?
When you miss a call, RV Shop Desk texts the caller within a minute so they know you saw it, with a way to see open dates or book.
Can renters reply?
Yes. Texting is two-way, and each reply lands in the thread for that renter and trip.
How do people opt out?
Anyone can reply STOP to stop texts and HELP for help. Our privacy policy covers how text messaging consent is handled.
